3 EASY STEPS

1. Check Citrix Version On Mac
2. Citrix Workspace For Mac Download
3. Citrix Workspace App Macos Big Sur
4. Citrix Workspace For Big Sur Download
5. Citrix Workspace For Mac
6. Citrix Workspace For Big Sur School

Click the Citrix Receiver window to bring it to the front, and then click Install Citrix Receiver.pkg. Click Continue in the pop-up to allow the software to install. Click Continue again to begin the installation. Click Continue to view and agree to the Citrix License Agreement. Click Agree to continue with installation. Citrix App for Microsoft Windows 10 or 8.1 Computers Citrix App for Apple Mac Computers: MacOS 10.15, Big Sur 11.0.1, 11.1, 11.2 Citrix App for Older Apple Mac Computers: Mac OS 10.13, 10.14, 10.15 Not sure which macOS your computer is using? Add the VSU Workspace Account. The Citrix Workspace app for HTML5 team works closely with our customers to deliver a flexible, secure and reliable experience. With Apple’s new macOS 11.0.1 Big Sur release, we are excited to announce Day 0 support for the Citrix Workspace. The post Citrix Workspace app for HTML5 now supports Mac OS Big Sur first appeared on Citrix Blogs. Related Stories. Vanilla (now Big Sur compatible, might not self-update, so download from the developer) Visual Studio (launches but crashes when trying to open a solution) VMware Fusion 12.0. Will not work on unsupported CPUs like Xeon Westmere, which generally can be made to support Big Sur. Missing Intel EPT MMU support and XSAVE. Citrix cannot guarantee that problems resulting from the incorrect use of Registry Editor can be solved. Use Registry Editor at your own risk. Be sure to back up the registry before you edit it. Was this page helpful? Sorry to hear that. Please provide article feedback.

Supported Windows Operating Systems:

Windows 10 (x86/x64)

Note: S mode is not supported

Supported windows Browsers:

Internet Explorer, Microsoft Edge and Google Chrome.

For a visual guide in setting up MyDesk on Windows follow video below:

Before you install Citrix Workspace App: Please ensure that you have .NET Framework (minimum version 4.6.2) installed and enabled prior to installing Citrix Workspace. After installation open Control Panel, select Programs and under ‘Programs and Features’ click Turn Windows features on or off.

To verify the version of Citrix Workspace App you have installed follow the steps outlined below:

1. On Windows 10 open windows Settings then navigate to Apps, Apps & Features, scroll down and click on Citrix Workspace App to find the version.

1. Smartcard reader drivers - there are two types of readers supported by Credit Suisse. For both there is no need to install drivers

   Small foldable USB Smart Card Reader (SCR 3500)

   Desk mounted Omnikey Smart Card Reader (HID Omnikey 3121)

   
   

2. Smartcard middleware - download and install either the 64-bit driver or the 32-bit driver

Skype For Business Optimisation

To improve Skype For Business audio/video performance please review the knowledge base article KB0064087 in the Tech Store which can be accessed through your CS Desktop. If your CS Desktop supports RTOP capabilities you may download the plugin from here and follow the instructions to install it on your home PC / Mac

Zoom Optimisation for CS VDI users

Download Zoom VDI plugin here. Please review the knowledge base article KB0093402 in the Tech Store which can be accessed through your CS Desktop.

Microsoft Teams Optimisation

Support coming soon

Supported Mac Operating Systems:

Big Sur (11.X) and Catalina (10.15).

Physical smart cards are not supported. You must use an RSA token or the RSA mobile app.

Supported Mac Browsers:

Safari, Mozilla Firefox and Google Chrome

For a visual guide in setting up MyDesk on Mac follow video below:

For legacy macOS versions 10.13, 10.14 download Citrix Workspace here

To verify the Citrix client version you have installed, navigate to Finder -> Applications, highlight Citrix Workspace App and select File -> Get Info. Make a note of the version information to compare with the latest version available from the download link.

Please contact End User Support Services for technical issues.

Physical smart cards are not supported on Mac, therefor you must use a physical or mobile RSA SecurID Token.

Check Citrix Version On Mac

You will receive a welcome email with setup instructions. Follow the steps outlined below to download and install the app on your Android or iPhone device.

Android

1. Find and launch Google Play Store on your Android device.
2. Within the Play Store search field enter ‘RSA SecurID’ and click on the ‘RSA SecurID Software Token’ application from the dropdown to display the info page.
3. Click on the ‘Install’ option. Once the install completes click ‘Open’ to launch the application.
4. Check the box to Agree to the license agreement and then follow the steps outlined in the welcome email to register your RSA SecurID token.

iPhone

1. Find and launch App Store on your iPhone device.
2. Within the App Store search field enter ‘RSA SecurID’ and click on the ‘RSA SecurID Software Token’ application from the dropdown to display the info page.
3. Click on the ‘Install’ option. Once the install completes click ‘Open’ to launch the application.
4. Follow the steps outlined in the welcome email to register your RSA SecurID token.

Skype For Business Optimisation

To improve Skype For Business audio/video performance please review the knowledge base article KB0064087 in the Tech Store which can be accessed through your CS Desktop. If your CS Desktop supports RTOP capabilities you may download the plugin from here and follow the instructions to install it on your home PC / Mac

Zoom Optimisation for CS VDI users

Download Zoom VDI plugin here. Please review the knowledge base article KB0093402 in the Tech Store which can be accessed through your CS Desktop.

Microsoft Teams Optimisation

Support coming soon

Supported iOS Versions:

Supported Browsers:

Safari

Note: Physical smart cards are not supported. You must use an RSA token or the RSA mobile app.

Or install Citrix Workspace App with link to the Citrix Workspace App in the Apple app store.

Physical smart cards are not supported on Mac, therefor you must use a physical or mobile RSA SecurID Token.

You will receive a welcome email with setup instructions. Follow the steps outlined below to download and install the app on your Android or iPhone device.

Android

1. Find and launch Google Play Store on your Android device.
2. Within the Play Store search field enter ‘RSA SecurID’ and click on the ‘RSA SecurID Software Token’ application from the dropdown to display the info page.
3. Click on the ‘Install’ option. Once the install completes click ‘Open’ to launch the application.
4. Check the box to Agree to the license agreement and then follow the steps outlined in the welcome email to register your RSA SecurID token.

iPhone

1. Find and launch App Store on your iPhone device.
2. Within the App Store search field enter ‘RSA SecurID’ and click on the ‘RSA SecurID Software Token’ application from the dropdown to display the info page.
3. Click on the ‘Install’ option. Once the install completes click ‘Open’ to launch the application.
4. Follow the steps outlined in the welcome email to register your RSA SecurID token.

New updates are being added at the bottom of this story…….

Original story (published on November 24, 2020) follows:

The macOS Big Sur update is probably one of the most feature-rich updates that Apple has released recently for its macOS machines.

It carries several improvements and even brings one of the biggest UI overhauls to macOS, bringing it more in line with the UI offered on iOS 14.

Of course, a quick Google search will serve you dozens upon dozens of articles detailing all that’s new and the same goes with videos on YouTube.

But before getting excited about the new features and improvements, it’s also worth noting that, like most other software updates, the macOS Big Sur update also has its fair share of bugs and issues.

Take for example the bug we reported of earlier which prevents some MacBook users on Big Sur from booting their devices while connected to a monitor via Thunderbolt.

Now, another issue appears to be troubling many Mac users. After installing the macOS Big Sur (11) update, users are reporting that the printing function is now broken.

We’ve shared multiple reports from affected users below:

Printing went well on Catalina. Now printing stopped and showed message ‘Filter failed’. Using printer Lexmark C543 and removed and entered the printer once. Same problem. Printer supply is visible in browser. Seems to be OS problem. (Source)

Same problem overher with my Lexmark CX310 when i print. Printer receives nothing it even does not even wake up. Tried to install new drivers from Lexmark but this is also resulting in an error so new driver are not installed. (Source)

My company we run a Canon C5035, we updated all the iMac 2019 and MacBook to OS Big Sur…Now when we print the text comes out as gray squares. This is a monumental problem for our business. Please provide support ASAP. (Source)

I already updated the latest version MacOS Big Sur Beta 11.0 (20A5384c) but after updated i got some issue in printing the documents. In first beta update document printed but only pictures are printed no paragraph is printed. After second update my new printer HP Laser jet Pro M15a installed but not printing even no error showing. Need support on it. (Source)

As you can see, the problem seems to be affecting users with all sorts of different printers. Therefore, it certainly cannot be pinned down to a certain printer model or even brand for that matter.

At present, the problem has not been acknowledged by Apple directly, although it does have a general fix for printing issues that we’ve shared below.

Furthermore, what seems to be the most likely issue is the printer drivers or rather, lack thereof, as highlighted by a user and a report.

I was able to print using a USB cable though, after downloading the latest driver and connecting to the printer via an old USB type 1 cable that I had around. Seems like Epson needs to update their driver software. (Source)

Most printer manufacturers are yet to release new drivers with support for macOS Big Sur. Therefore, it’s more than likely that most issues would be fixed once the updated drivers go live.

But until then, you might want to try these possible workarounds which may fix the problem for you.

Workarounds for printing issues on macOS Big Sur

1) Reset the Mac printing system (official fix):

Citrix Workspace For Mac Download

1. On your Mac, choose Apple menu > System Preferences, then click Printers & Scanners.

2. Press and hold the Control key as you click in the list at the left, then choose “Reset printing system” from the menu that appears.

3. After you reset the printing system, the list of printers in Printers & Scanners preferences is empty.

4. Re-add any printers.

This should fix the issue for some users, however, there are chances that your printer might not work even after performing the steps above.

2) Download the open-source Gutenprint driver:

It seems that users have managed to fix the problem after downloading and installing the Gutenprint driver which is completely free. All you need to do is download the latest package from here and install it on your Mac computer.

3) Check for the latest drivers:

Make sure that you have the latest drivers for your printer installed on your Mac computer running macOS Big Sur. There’s a possibility that the current printer drivers aren’t supported on the latest OS.

Citrix Workspace App Macos Big Sur

Therefore, updating the drivers to the latest version might fix the issue for good. Most manufactures provide the drivers on their websites so you should be able to get your hands on the drivers within a few minutes.

That being said, we will continue to keep an eye out for any new developments regarding the broken printing function on macOS Big Sur and will post an update once new details emerge.

In the meantime, do let us know whether any of the workarounds provided here helped you fix the problem. Further, feel free to let us know if we missed out on a workaround that helped you fix the problem.

For Lexmark users still experiencing this issue, someone seems to have found a workaround and we’ve shared it below.

For Lexmark printers (is what I have…) just install the same driver for your printer using in the “use” drop menu the Generic PostScript Printer.
Source

Another couple or so users also say turning to AirPrint instead of USB does the trick for them, so you should try it too if your printer is supported.

I tried your solution and it failed 30-50% of the time to print. Instead of selecting the Lexmark driver (even though installed) I selected AirPrint- viola! 100% success rate so far.
Source

Update 2 (March 12, 2021)

Going by reports, it appears the problem continues to persist even in the recent versions of macOS Big Sur ( i.e. 11.2.2 and 11.2.3).

Going by the information shared by one of the affected users (with a Canon printer) deleting the printer and re-installing from the official website did the trick for them. Here’s what they shared:

Hi! This solved my problem. Running 11.2.3 MacOS BigSur MacBook Air 2017 model. Using Canon Pixma MP237
Just delete the printer and download & install this from the canon website. Copy the URL below and remove the space between h and t in the “https” before clicking enter.
h ttps://ph.canon/en/support/0100556501/12?model=6220B

Citrix Workspace For Big Sur Download

NOTE: There are more such stories in our dedicated Apple section so be sure to go through it as well.

Citrix Workspace For Mac

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Citrix Workspace For Big Sur School