US fast-food chain Burger King says its Twitter account may have been hacked after its profile picture was changed to a McDonald's logo and offensive messages were posted. The tweet is actually just one part of a new global campaign: the same text appears in a Burger King press release and a full-page ad in the New York Times. “Our tweet in the U.K. The manner in which the Burger King UK Twitter account chose to announce this, however, was a masterclass in missing the mark. The now-deleted thread contained three tweets, quoted below (with. Burger King wanted to let consumers know that it has launched an initiative to change its cows’ diet to reduce methane emissions, a leading cause of climate change. So it turned to Twitter with.
Burger King UK has been thrown into the social media doghouse after tweeting ”women belong in the kitchen” to mark International Women’s Day.
Burger King Twitter Drama
Intended as a light-hearted dig at the gender disparity in its restaurants, where only 20% of chefs are women, the tweet instead left many choking on their burgers as an avalanche of comments and tweets duly followed.
Faced with the swift and vocal backlash, Burger King initially defended its multi-tweet strategy, which it said was intended to spark discussion around gender inequality in the restaurant trade, before eventually backing down.
How did this happen?
Burger King marked International Women’s Day with a series of tweets, the first of which stated ”women belong in the kitchen”, provoking an immediate and intense Twitter-storm.
The contentious post heralded a flurry of follow up messages designed to undermine the aforementioned stereotype, but not before the damage had been done.
Follow-up messages to the offending tweet set out this broader context of a disparity in sexes and the launch of a new scholarship program.
Buried in the outrage, these tweets read: ”If they want to, of course. Yet only 20% of chefs are women.”
”We’re on a mission to change the gender ratio in the restaurant industry by empowering female employees with the opportunity to pursue a culinary career.”
”We are proud to be launching a new scholarship program which will help female Burger King employees pursue their culinary dreams!”
Burger King Twitter Women
What did Burger King say?
Explaining its actions, a spokesperson for the fast-food chain said: ”It was our intention to undermine an outdated stereotype about women and reclaim the terminology in order to highlight a big problem in the restaurant industry – that women occupy only 20% of chef positions in UK restaurants today, which we believe is offensive.”
Backing up its words with actions, Burger King has also established a scholarship program for female staff interested in attaining a culinary qualification.
How did people react?
If Burger King had intended to provoke a response then it succeeded, with thousands of people jumping on the tweet with likes and retweets while the following messages went largely ignored.
Most had beef with the deliberately provocative nature of the message, describing it as a ”bad PR” day and ”the worst PR move of all time”.
Fast-food rivals couldn’t resist weighing in either, with KFC’s official gaming account tweeting a mocking meme in response: ”The best time to delete this post was immediately after posting it. The second best time is now.”
— KFC Gaming (@kfcgaming) March 8, 2021
What is the company saying now?
With the storm showing no sign of abating, Burger King had a change of heart, deleting the offending tweet and apologizing for the offense caused.
In a contrite follow-up tweet, the chain wrote: ”We hear you. We got our initial tweet wrong and we’re sorry.”
”We decided to delete the original tweet after our apology. It was brought to our attention that there were abusive comments in the thread and we don’t want to leave the space open for that.”
This article is about:
Burger King is an American global chain of hamburger fast food restaurants. Headquartered in the unincorporated area of Miami-Dade County, Florida, the company was founded in 1953 as InstaBurger King, a Jacksonville, Florida-based restaurant chain.
Find out moreLike what you see? We can email it to you
Choose from a series of great email briefings, whether that’s daily news, weekly recaps or deep dives into media or creative.